Knowledge 2022

Date: Wednesday, May 11, 3:00 p.m. ET
Location: Theater #2
Speaker: Praveen Gopu, Senior Director – Service Management, Equitable

Learn about the ServiceNow story at Equitable and the value it has delivered for the business. This is a story of platform consolidation and reduction in technical debt, through to expansion across hybrid cloud and large-scale automation, towards integration of event and compliance policies and beyond. This will be an frank session covering pitfalls, triumphs and a look to the future.

Date: Wednesday, May 11, 3:00 p.m. CEST
Location: Theater #3
Speaker: Rik Burgering, Managing Consultant, DXC Technology, and Paloma Garcia Herrero, Service Delivery Manager, DXC Technology, and Rebeca Gállego Iglesias, ServiceNow Certified Master Architect, ServiceNow Practice Iberia, DXC Technology

The world is readjusting to a new hybrid and flexible working environment. We need a people-first facility management that will adapt to employees needs, increase productivity and reduce the carbon footprint and energy costs. With Ask James, you will be able to define your employee experience. It manages meeting rooms, collaboration areas, parking, lighting, air conditioning and even music. Make the workplace revolve around you with Ask James.

Date: Thursday, May 26, 2 p.m. PT
Location: Theater #3
Speaker: Richard Stubbs, DXC Technology, and James Taylor, DXC Technology

CIOs are challenged with finding the right balance between innovation and cost. DXC Platform X™ gives customers the flexibility to take advantage of DXC’s applied intelligence capabilities while realizing a personalized user experience and driving significant business value from their ServiceNow investment. Our platform delivers excellence using predictive intelligent automation based on data honed from decades of managing mission-critical IT estates. Learn how you can benefit and achieve a state of "silent operations," saving time and money, and enabling you to focus on your core business.

Date: Wednesday, May 25, 1:30 p.m. AEST
Location: Theater #2
Speaker: Michael Billimoria, Managing Partner, Enterprise Technology, DXC Technology

Every business transformation has specific goals in mind, and customers often choose ITSM as their starting point. DXC approaches business transformation as a journey of incremental value, measuring success along an outcome driven roadmap. Learn how DXC brings a culture of innovation, unique IP, implementation methodologies, and value-added packaged solutions to our ServiceNow projects. We will explore local case studies and introduce DXC Platform X™, our data-driven intelligent automation platform to accelerate your journey to resilient, self-healing IT across the entire IT estate.