Optimize claims processes and customer experiences with flexible claims management

DXC Assure Claims

One solution to manage your entire claims
management process

 

In this highly competitive market, insurers large and small, operating anywhere in the world experience many challenges dealing with claims operations. DXC Assure Claims helps you combat these challenges by seamlessly integrating policy, litigation management, fraud and bodily injury evaluation, and medical review systems to allow users the ability to manage their entire claims settlement process within one solution. You will meet consumers’ high expectations for service by enabling swifter, more accurate claims resolution, including core functionality for all users with DXC Assure Claims.

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What's included

Streamline your claims environment

DXC Assure Claims, formerly known as RISKMASTER, streamlines your claims environment, with more consistent workflows and processes that are fully integrated with claims tools, accounts payable solutions and other management systems.

Customize your design

Take advantage of full configurability. Add DXC Assure Legal, Assure Legal Insights, Colossus, Fraud Analytics Suite and DXC Assure Answers to meet your unique needs.

Automate your functions

Gain increased control through automated functions to improve claims processing speed and accuracy.

Features

Our approach to claims management is to provide a self-service, modern user experience that is available on the cloud. We manage:

  • First notice of loss (FNOL)
  • Coverage verification
  • Claims handling and adjuster notes
  • Bodily injury evaluation
  • Fraud detection and prevention
  • Litigation management
  • Vendor management
  • Digital claims services
  • Medicare reporting
  • Negotiation and settlement
  • Digital payment options

DXC Assure Claims allows policyholders or claimants to initiate and track the status of claims online. With automated, touchless, straight-through processing (STP) that leverages artificial intelligence (AI), applications, data analysis and mobile tools, customers can handle some claims without a human representative. This also enables you to free up your employee resources for other tasks.

Leverage business analytics and reporting to help determine claims outcomes, initiate preventative actions to negate the need to file the claims in the first place, and continually improve the way you do business.

42 years
claims experience
250+
customers
190+
claims professionals
98.5+%
customer retention rate

Who can benefit

Consider DXC Assure Claims for your business if:

  • Your retention rates decrease due to rising and inefficient service levels.
  • Your legacy systems lack functionality and integration capabilities to support your current and future business needs.
  • Your claims processes are complicated and difficult, leading to higher costs and combined ratio issues.

Why DXC

Ease of use

DXC empowers insurers to improve efficiency and meet consumer expectations with our enterprise-wide claims processing solution that is easy to integrate and delivers flexibility, scalability and configurability.

Full complement of tools

DXC aggregates just-in-time analytical tools and reporting capabilities, and provides end-to-end claims processing and improved data access to promote accurate settlements.

Cost flexibility

DXC offers multiple deployment and pricing options.

❝ We wanted to implement a more modern technology platform with flexibility and enhanced integration capabilities. DXC Assure Claims was the answer for us. They provided us with an easy-to-use, scalable and comprehensive claims management solution. ❞

 

John DeLucia
Vice President of Claims Operations, Ohio Mutual Insurance Group

DXC Technology recognized for digital claims in Property and Casualty Insurance Solution Provider 2023 by Everest Group

DXC Technology was recognized for digital claims in Property and Casualty Insurance Solution Provider 2023 by Everest Group.
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Celent ranks DXC Technology as a Luminary among ceded reinsurance solutions

DXC Technology was ranked as a Luminary in Celent’s report on Ceded Insurance Solutions. The report, Ceded Reinsurance Solutions — Global Edition, profiles 13 standalone ceded reinsurance solutions.
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Commonly asked questions about DXC Assure Claims

No, customers have the option to deploy with DXC Assure Cloud or on premise.

The average implementation time is 6 to 9 months.

No. DXC builds, implements, services and runs the software.

FIND OUT HOW DXC CAN HELP YOU

Contact Us

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

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