Intelligent Operations

Achieve silent running with human-led, AI-powered operations.

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Raise your confidence level in your infrastructure

DXC operates mission-critical systems for organizations worldwide, with customers who have trusted us for decades. Our human-led, AI-powered approach to Intelligent Operations transforms enterprise operations for the digital future.

Zero surprises should be the standard in IT operations and we help transcend traditional IT management. Our delivery framework leverages predictive analytics to identify potential system failures before they impact your business. This proactive approach ensures greater visibility, fewer incidents and faster resolution time for incidents — many are resolved automatically without human intervention.

How Intelligent Operations helps you

Futuristic Athlete Breaking Through the Pack, Intelligent Operations ||DXC Technology

Integrated best-in-class technologies

Built on extensive experience and strategic partnerships, we deliver unparalleled operational capabilities that build confidence and adapt to your evolving business needs.

Custom solutions

We tailor Intelligent Operations to your specific requirements, delivering average productivity gains between 25 and 40%.

Proactive and pre-emptive approach

Our dynamic actions ensure greater visibility and fewer incidents, as well as faster resolution time. Up to 75% of incidents are automatically diagnosed or resolved.

Tap into the power of our people

Our global team of 47,000+ skilled professionals brings Intelligent Operations to life — combining human expertise, intuition, creativity and complex problem-solving skills with the speed, accuracy and scalability of advanced AI technologies. We guide your digital transformation, ensure seamless implementation and continuously innovate to keep you ahead of the competition.

NelsonHall Leader cognitive & self-healing IT Infrastructure badge, Intelligent Operations | DXC Technology

NelsonHall names DXC a Leader in Cognitive & Self-Healing IT Infrastructure Management

NelsonHall has identified DXC as a Leader in the Overall market segment, as well as for its Server-Centric Services Capability, Cognitive Service Desk Capability and AI Capabilities. “DXC continues to invest in its intelligent operations approach, combining its industry expertise with AI-driven insights across observability, reliability, compliance, optimization, innovation, and talent development," the report notes

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19 million+ transactions

managed daily

Up to 48% reduction

in incident volumes

35%+ decrease

in Mean Time to Resolution (MTTR)

Customer stories

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Worker controlling robotic assistant arm, Intelligent Operations | DXC Technology Customer story

Manufacturing

Industrial technology company

DXC was able to create best-of-breed solutions, working with our partners to deliver storage and servers, on-premises private clouds and software-defined networking, and virtualization.

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Hydropower operations at work, Intelligent Operations | DXC Technology Customer story

Uniper

The electricity provider streamlined and stabilized IT service management to increase organizational synergies.

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Person using calculator with graphics charts and eyeglasses on desk, Intelligent Operations | DXC Technology Customer Story

Regional bank

Working with DXC’s Digital Transformation Centre (DTC), the Australian institution gained a rapid approach to solving complex problems and enabling innovation with the speed of a start-up and the scale of an enterprise.

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Insights

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How to succeed in delivering enterprise AI solutions

To successfully implement enterprise AI, businesses must adopt an end-to-end mindset. This ensures their enterprise AI solutions will be adaptable to new large language models (LLMs), growing data stores, additional business processes, changing governance requirements and more.

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Get set to modernize your IT environment

How to simplify and optimize your infrastructure and apps to prepare for mainframe modernization.

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Four key success factors for IT modernization

To enable successful IT modernization at scale, organizations need to deploy a secure, modern IT estate that integrates platforms and enables rapid change.

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