SAP Customer Experience
Using SAP Customer Experience technology, we design and implement unified, seamless customer experiences that are people-focused and business-driven.
We are the SAP CX market leader in Australia and New Zealand delivering excellence for our customers and colleagues.
100+
Dedicated CX Consultants in ANZ
#1
Largest and most rewarded SAP Commerce partner in APJ
2012 - 2021
10 years SAP CX APJ Partner of the Year
50+
SAP CX Projects in ANZ
We use the power of technology to build better futures for our customers, colleagues, environment and communities. We help our customers deliver business impact and are an employer of choice.
SAP Customer Data Management
Watch this on-demand webinar to learn how customer Data Platforms can provide greater possibilities with a much coveted holistic, single view of the customer.
SAP Sales, Service and Marketing Cloud
DXC Technology's SAP CX Practice explores how organisations can better understand their audience, engage customers and deliver on brand promises.
SAP Digital Transformation with CX
We understand complex business models and how to simplify processes through standardising them on SAP in the cloud powered by a digital core with next-generation, intelligent ERP SAP S/4HANA.
Our team of SAP innovators design seamless applications that deliver tangible business value. We use proven SAP technology to assist your business to innovate quickly and successfully. We can help you rapidly build and run leading-edge cloud apps, business services and APIs to solve business process problems, engage new customers and drive revenue.
SAP services for customer experience
We help you deliver memorable experiences and outperform your competition. Using SAP Customer Experience (CX) technology, we design and implement unified, seamless customer experiences that are people-focused and business-driven. DXC is the most awarded SAP CX partner in Australia and New Zealand, delivering leading marketing, sales, commerce, customer, field services, and billing solutions.
Take our CX Maturity Assessment and receive a personalised report that benchmarks how your current Customer Experience (CX) efforts measure up.
Customer stories
Device Technologies new customer experience apps move focus from paperwork to patients
Implementation of SAP Commerce Cloud streamlines key sales processes enabling delivery of better customer service for medical technology and services supplier.
Spotlight enhances customer experience with SAP Commerce
Future-proofed e-commerce transformation enables fabric, craft and homeware retailer to increase customer intimacy and keep pace with demand across multiple brands.
Putting customers first delivers service improvements for Frasers Property
SAP Customer Cloud solutions and customer-facing apps enhance customer experience, leveraging real time information to improve services.
Meet the team
Robin Apfel
Director - Customer and Edge Practice
Marco Formaggio
Practice Partner – Customer Experience
Conal Martin
Practice Partner New Zealand – Customer Experience
Erik Burton
Practice Manager – Commerce
Brad Jackson
Practice Manager – Customer
Mark Lipton
Business Manager - Customer Experience